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August 22, 2024

The Power of NPS with Root-Cause Analysis: Elevating Business Insights Beyond Numbers

Shows how combining NPS with root-cause analysis uncovers deeper customer insights. By identifying the reasons behind NPS scores, businesses can enhance customer experiences, improve offerings, and drive growth more effectively.

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August 22, 2024

Measuring and Enhancing the B2C Sales Process with Surveys

A powerful tool for businesses aiming to stay competitive by aligning their sales process with customer expectations and market trends.

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